FAQs
GENERAL QUESTIONS
What is the address and telephone number of Hotel Johann Strauss?
Favoritenstraße 12, A-1040 Vienna
Tel. +43 1 505 76 24
How far is Hotel Johann Strauss from the airport?
By car/taxi: approx. 30 minutes.
We are happy to arrange a private transfer for you.
How do I get from the airport to the hotel by public transportation?
Take train S7 to Wien Praterstern (departure every 30 minutes). From there, take the U1 in the direction of “Oberlaa” and get off at “Taubstummengasse”. Take the exit “Floragasse”. Hotel Johann Strauss is located directly in front of you on the left-hand side of the street.
How far is Hotel Johann Strauss from the main train station (Hauptbahnhof)?
By car/taxi: approx. 4–6 minutes.
By public transport: The hotel is located very close to the Taubstummengasse underground station (Line U1). From there, take one stop to the main train station.
How far is Hotel Johann Strauss from the State Opera?
The State Opera is only about 1.1 kilometers from Hotel Johann Strauss.
Depending on the chosen route, you can reach the State Opera by foot in about 10 to 15 minutes.
How far are Messe Wien & the Austria Center from Hotel Johann Strauss?
Messe Wien is about 4.7 kilometers from Hotel Johann Strauss.
By car: Depending on traffic, the journey takes about 15 to 20 minutes.
By public transport: The journey usually takes about 25 minutes.
The Austria Center Vienna (ACV) is about 6.9 kilometers from Hotel Johann Strauss.
By car/taxi: Depending on traffic, the journey takes about 15 to 20 minutes.
By public transport: The journey usually takes about 25 minutes.
How do I get from Hotel Johann Strauss to sightseeing attractions by public transport?
The hotel is close to the Taubstummengasse underground station (U1).
From there, you can easily reach the city center or major train stations such as Westbahnhof or Hauptbahnhof.
What are the check-in and check-out times?
Check-in: from 3:00 p.m.
Check-out: until 11:00 a.m.
Late check-out is possible on request (from 11:00 a.m. at an additional charge of €10 per hour, however only until 4:00 p.m.).
Is early check-in possible?
Early check-in is possible subject to availability. To guarantee early check-in, it is necessary to book and pay for the previous night.
Is late check-in possible?
Yes, the reception is staffed 24 hours a day.
Does Hotel Johann Strauss offer luggage storage?
Yes, the hotel offers free luggage storage for hotel guests both before the official arrival time and after departure.
Does Hotel Johann Strauss offer Airport transfer?
Yes, the hotel offers an airport transfer. Cost: approx. €48 per vehicle for a one-way trip. Please contact the hotel directly.
Is parking available at Hotel Johann Strauss?
Yes, there is a garage nearby. The hotel offers a parking card for the garage at a special rate of €29.90 per 24 hours. Please stop in front of the hotel first and come to the reception.
Does Hotel Johann Strauss offer parking with an electric vehicle charging station?
The hotel offers a garage parking spot with an electric vehicle charging station.
Please reserve in advance.
Are pets allowed at Hotel Johann Strauss?
Yes, dogs and cats are allowed. A fee of €10,25 per pet per night applies.
Is there a bus parking area at the Hotel Johann Strauss?
Directly in front of the hotel there is space for a coach to stop and allow guests to get on and off. The nearest bus parking area is at the main train station (subject to a fee).
Does Hotel Johann Strauss have a fitness center or wellness area?
No, but our staff will be happy to help you find suitable options nearby.
Does Hotel Johann Strauss offer Wi-Fi?
Yes, free high-speed Wi-Fi is available throughout the hotel. Contect with our Hotspot “Freewave”.
Is there a business center at Hotel Johann Strauss?
Yes, a guest PC with printer is available at the hotel.
What safety features are available?
The hotel is equipped with smoke detectors, fire extinguishers, and modern safety systems. Hotel staff are trained in fire safety and security procedures.
Does Hotel Johann Strauss have an elevator?
An elevator is available in the hotel.
Where is the nearest supermarket?
The Spar supermarket is located at Waaggasse 1, 1040 Vienna and is five minutes away on foot.
Is there a hair salon nearby?
The nearest hair salon, Hairstylist Monic, is located at Favoritenstraße 8 and is just one minute away on foot.
Where is the nearest pharmacy?
The nearest pharmacy, “Schutzengel Apotheke,” is located on Favoritenstraße 11 opposite the Hotel Johann Strauss.
Where is the nearest post office?
The nearest post office is located at Taubstummengasse 7–9 and is five minutes away on foot.
Is there an ATM nearby?
The nearest one is located at Spar at Waaggasse 1 and is five minutes away by foot.
Is it possible to store one or more bicycles?
Hotel guests may store their bicycles in our garage. Please contact our reception for this purpose.
RESERVATIONS & BOOKING
How can I make a reservation at Hotel Johann Strauss?
Reservations can be made directly via our website or by email: js@kremslehnerhotels.at
Are there special benefits when booking directly through the hotel website?
Yes, when booking directly via the website you receive:
- the best price,
- a welcome drink,
- possibly a free room upgrade (subject to availability)
Are there barrier-free rooms at the hotel?
Hotel Johann Strauss is not barrier-free. There are steps leading to the breakfast room. All rooms are accessible by elevator.
Can I cancel free of charge?
Some rates offer free cancellation up to 24 hours before arrival, depending on the room rate booked.
The exact cancellation conditions depend on the selected offer, so please be sure to check the booking details.
Which payment methods are accepted at the hotel?
Yes, you can pay in cash in euros and all common debit and credit cards: Visa, Mastercard, American Express, Diners Club, China UnionPay and JCB.
Are there special corporate or business rates?
Yes, corporate rates are available on request.
ROOMS & AMENITIES
Which room categories does Hotel Johann Strauss offer?
- Single Room (approx. 14 m²)
- Double Room (approx. 18 m²)
- Triple room (approx. 20 m²)
What amenities can I expect in my room at Hotel Johann Strauss?
- Full air conditioning / heating individually adjustable
- In-room safe
- Coffee & tea set with kettle
- Non-smoking rooms
- Iron and ironing board available on request
- Parquet flooring in all rooms
- Hairdryer, cosmetic mirror
- Toiletries: shampoo, conditioner & body lotion
- Minibar (charges apply)
Can I get a room with a bathtub or shower?
Yes, please contact the hotel directly to specify your room preferences.
Rooms with bathtubs or showers are available in all room categories.
Are there rooms with separate beds at Hotel Johann Strauss?
Yes, please contact the hotel directly. Rooms with separate beds are available in every room category.
Are there rooms with queen-size or king-size beds at Hotel Johann Strauss?
Yes, queen-size or king-size beds are available on request and subject to availability. Please contact the hotel directly to specify your preferences.
Do the rooms have blackout options or blinds?
Yes, blackout curtains are available in all rooms.
Can I open the windows in the room?
Yes, at least one window can be opened in all rooms.
Does Hotel Johann Strauss offer baby cots or extra beds?
Baby cots are available free of charge on request.
An extra bed is available at a surcharge of €70 per night. All persons already included in the booking receive a bed or extra bed at no additional charge.
Which sustainable or regional values does Hotel Johann Strauss uphold?
The hotel places great importance on regional and organic products, especially at breakfast.
Our bed linen and towels are supplied by the company Salesianer. Their organic Fairtrade cotton is grown by small-scale farmers on ecologically managed fields, free from genetically modified seeds and without the use of harmful pesticides.
Are there family rooms at Hotel Johann Strauss?
The Triple rooms are ideal for families and feature a double bed and a sofa bed.
Does Hotel Johann Strauss have connecting rooms?
No, the Hotel does not have connecting rooms.
Are there allergy-friendly rooms at Hotel Johann Strauss?
Yes, all rooms are equipped with parquet flooring.
Allergy-friendly bedding is available.
Are there quiet rooms at Hotel Johann Strauss?
Yes, quiet rooms at Hotel Johann Strauss face the inner courtyard or the quiet Floragasse.
Are there rooms with a view at Hotel Johann Strauss?
Yes, rooms with a view face Floragasse or Favoritenstraße.
Are there smoking rooms at Hotel Johann Strauss?
No, all rooms are non-smoking. Smoking is prohibited throughout the entire hotel. Failure to comply will result in a penalty charge.
Can I purchase concert tickets directly through Hotel Johann Strauss?
The reception will be happy to assist you with booking concert or sightseeing tickets as well as hop-on hop-off bus tickets.
Can I buy souvenirs at the hotel?
Yes, Hotel Johann Strauss offers a display case with selected souvenirs.
Is there a washing machine for guests at the hotel?
The hotel offers a paid laundry service via an external company. Please contact reception desk.
Is there an iron/ironing board in the room?
Irons and ironing boards are available upon request between 6:30 a.m. and 10:30 p.m. and will be collected again after use. Please ask directly at the reception.
Can I get a toothbrush, razor, shoehorn, or sewing kit at the hotel?
Yes: toothbrushes, disposable razors, combs, shoehorns, and sewing kits are available at the reception desk on request.
Can I borrow an adapter at the hotel?
Yes, various adapters are available. Please ask at the reception.
Are slippers available at Hotel Johann Strauss?
Yes, slippers are available in all rooms.
CULINARY & DINING
When is breakfast served at Hotel Johann Strauss?
Breakfast is available daily from 6:30 a.m. to 10:30 a.m.
How much does breakfast cost at Hotel Johann Strauss?
The breakfast buffet costs €26 per person per day. Breakfast is included in some rates.
What is included in breakfast and how is it served?
The hotel offers a breakfast buffet with cold and hot dishes, regional and organic products, as well as coffee, tea and juices.
Are gluten-free baked goods, lactose-free or vegan dairy alternatives available?
Gluten-free baked goods are available on request from the service staff.
A milk alternative (soy or oat) is available. For additional vegan products, please contact the hotel in advance.
Is it possible to heat up my own food at the hotel?
Unfortunately, it is not possible to heat up brought-in food, except for baby food.
When is the hotel bar open?
The bar is open from 8:00 a.m. to 11:00 p.m.